The Media Guru
Nov 27, 2010



Orange_-100

Earlier this month, the ICT minister announced that Mauritius Telecom no longer have a monopoly over SAFE (Open Access Policy). & yesterday, the ICT minister unveiled the new prices that Mauritius Telecom have decided to apply (to counter the competition), taking effect as from the 1st December.

All prices are VAT inclusive.
ADSL Home 128K (available in Rodrigues only) & 256K 3GB - from Rs 499 to Rs 399.
ADSL Home 512K - from Rs 848 to Rs 759.
ADSL Home 1M (old subscribers only) - from Rs 1549 to Rs 1353.

A decrease of around Rs 100. Peanuts.
My.T users (without TV option) should have the same price decrease while those paying the full package will have to wait for Orange to reveal the new pricing (or new TV channels if they decide to 'upgrade' the offer).

ADSL Pro 256K 3GBfrom Rs 920 to Rs 847.
ADSL Business 512Kfrom Rs 2875 to Rs 2745.
ADSL Business 1Mfrom Rs 5750 to Rs 5620.

gwGiV0

That pretty much confirms that this year we'll have no speed double (as in March last year) nor new speed offers available, despite the connection of Eassy to Mauritius. Let's cheer to our "awesome" Internet speeds!
(That's a 512k connection speed above - as experienced by @tushal2)

As mentioned in the budget, there will be a 16% to 24% decrease at the start of 2011 in the International Private Leased Circuit and Internet Protocol Virtual Private Network. So expect further price decrease in 2011 (or as we all wish, a speed double!).

Speaking of fibre optic cables, this new Open Access Policy on SAFE meant more competitive prices as other ISPs can use SAFE bandwidth while paying only a small access fee. Great news? End of MT's Internet monopoly!?
Far from it. In fact, what MT did was end one monopoly & start another one on... Eassy. They are perfectly in their rights to maintain exclusive access to Eassy because they're the only one who invested in it. So the other ISPs are left to fight over SAFE, which is (coincidentally) nearing full capacity. Mauritius Telecom's stranglehold on Mauritian Internet is nowhere near its end...

Users-on-Internet_thumb[1]



Update:

Huge update as Orange have finally announced the new My.T prices... which remains unchanged. Instead, we have a speed double! :)

(VAT included)
No TV option (pre-March 2009 My.T users only) - NO SPEED DOUBLE & NO PRICE DECREASE! (see below)
My.T 512kbps -> My.T 1Mbps - Rs 848
My.T 1Mbps -> My.T 2Mbps - Rs 1549
My.T 2Mbps -> My.T 4Mbps - Rs (no idea!)



With My.T watch (new & current My.T users)
My.T 512kbps -> My.T 1Mbps - Rs 999
My.T 1Mbps -> My.T 2Mbps - Rs 1699
My.T 2Mbps -> My.T 4Mbps - Rs 2999
+ 3 new (useless) IPTV channels - Boing, MCM Top et Motor TV.

Happy, aren't you? :P

Sorry to ADSL users, but there'll be no speed double for you. That's because of a technological limitation - ADSL uses ADSL while My.T uses ADSL2/ADSL2+. ADSL provides slower speeds over a long distance while ADSL2 provides faster speeds over a short range.
If you want faster speeds, you'll have to upgrade to my.T - provided that you're eligible, i.e., the line attenuation between your home & the nearest exchange (DSLAM) is acceptable for ADSL2 to work.
With the exception of ADSL users, this speed double is the best deal for everyone. However, with no unlimited offer under Rs 500, this means decent broadband Internet still isn't accessible to everyone.

Now, as illogical as it may sound, I was pretty confident that we would have a speed double this year, just like I've been having for the past 3 years. :D
2007: 56Kbps -> 128Kbps
2008: 128Kbps -> 256Kbps
2009: 256Kbps -> 512Kbps
2010: 512Kbps -> 1Mbps
So next year, expect another speed double. 2Mbps. You heard it here first. ;)

The 4Mbps offer is a direct consequence of Eassy & an upgrading of the existing network. Back in September, I had tweeted that the bandwidth of My.T connections have been upgraded from 4Mbps to 5Mbps. That was when they were testing that 4Mbps. ;)

If you check your My.T ADSL stats, it'll probably look like the above. If you have G992_3_A, that's ADSL2. If you have G992_5_A, that's ADSL2+. & if you have a bandwidth greater than 8000 Kb/s, well, congratulations! You have fibre! :D

That's my speed right now on my 512K. Let's hope by Wednesday, this will double.

PS. Nomad user? Totally screwed. (Just give up with that zombie ISP...)

 

Update 2:

Good news. There's no FUP on any of the My.T offers. Not that it was being enforced on the first place...

 

From L'Express - Baisse de l’internet : Polémique autour des forfaits proposés par Mauritius Telecom

Yes, they are partly right that it's unfair there has been no reduction in prices for My.T & MT refuse to give an affordable offer that'll make broadband available to everyone (128K or 256K unlimited).
& I doubt such new offers will be made available in the future for a few reasons - the market in Mauritius is too small, no cut-throat competition between ISPs & MT have fixed their prices at a profitable margin (which they won't readily decrease).

Do people really want a price decrease instead of speed double? I just did a small poll on Twitter & FB, & the overwhelming majority want more speed. My suggestion to commenters on the article - please come back to reality. We do need faster broadband!

 

Update 3:

SNR margin? Atténuation? Here's the explanation, copied from here.
Terminaison locale - From DSLAM to Livebox (downstream)
Terminaison distante - From Livebox to DSLAM (upstream)

SNR
SNR means Signal to Noise Ratio. Simply put divide the Signal value by Noise Value and you get SNR. You need high SNR for a stable connection. In general, a higher signal to noise ratio will result in less errors.

  • 6bB. or below = Bad and will experience no line synchronisation and frequent disconnections
  • 7dB-10dB. = Fair but does not leave much room for variances in conditions.
  • 11dB-20dB. = Good with little or no disconnection problems
  • 20dB-28dB. = Excellent
  • 29dB. or above = Outstanding
Note that most modems display value as SNR Margin and not pure SNR.

SNR Margin
You can think of SNR margin as the measure of quality of the service; it defines the ability of the service to work error free during noise bursts.

This is a measure of the difference between your current SNR and the SNR that is required to keep a reliable service at your connection speed. If your SNR is very close to the minimum required SNR, you are more likely to suffer intermittent connection faults, or slowdowns. You need a high margin to ensure that bursts of interference don't cause constant disconnections.

With traditional broadband, the higher the SNR Margin, the better. With MaxDSL the faster speeds are only available as a trade-off with what your line can reliably support. The Target SNR Margin is about 6dB. If your broadband is provided through an LLU (Local Loop Unbundled) network, this target SNR Margin may be as high as 12dB.

Line Attenuation
In gerneral, attenuation is the loss of signal over distance. Unfortunately, dB loss is not just dependent on distance. It also depends on cable type and gauge (which can differ over the length of the cable), the number and location other connection points on the cable.
  • 20bB. and below = Outstanding
  • 20dB-30dB. = Excellent
  • 30dB-40dB. = Very Good
  • 40dB-50dB. = Good
  • 50dB-60dB. = Poor and may experience connectivity issues
  • 60dB. and above = Bad and will experience connectivity issues

Line attenuation also affects your speed.
  • 75 dB+: Out of range for broadband
  • 60-75 dB: max speed up to 512kbps
  • 43-60dB: max speed up to 1Mbps
  • 0-42dB: speed up to 2Mbps+

If you want a more detailed explanation, check here. ;)

 

Update 4:

NO SPEED DOUBLE NOR PRICE DECREASE FOR MY.T USERS WITH NO TV OPTION!!!
My.T users with no TV option, that is, those paying My.T 512k for Rs 848 (Rs 750+VAT) with only free channels, will NOT get a speed double nor any decrease in price!

So I've been screwed by Orange Mauritius...
Is that even legal? I'm neither getting a price decrease nor a speed double (which is indirectly a price decrease). & you tell me to pay more for a faster connection so that I can benefit of a decrease?
What happens to people who have chosen My.T but can't receive any TV channels? Upgrade to a faster connection while paying for a non-existent service? That's a scam!

 

Update 5:

Emtel Prepaid Web Packages
Offers:

  • 500MB = Rs 360
  • 1GB = Rs 480
Speed - up to 3.6Mbps
Excess - Rs 3/MB.
Validity - 30 days. Balance accumulated.

 

Update 6:

I've blogged once again on this - Cheated by Orange Mauritius

 

Update 7:

Mr Sarat Lallah, CEO of Mauritius Telecom/Orange Mauritius on Radio Plus, Explik Ou Cas. Excerpt - "Nou ena My.T 1 mega. Nou ena My.T 2 mega. & nou ena My.T 3 mega."
Download here.

 

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Eddy Young said...

LOL. At least, there's no longer a monopoly on SAFE, and prices are coming down slowly.

Do you remember the ridiculous prices that were announced when ADSL was launched? What were they thinking!?

Eddy.

Umberto said...

I wonder what those Rs 100 would mean to anyone?
More money to spend on alcoholic drinks and cigarettes...maybe. Nice compensation measures, right?

To be frank, I was anticipating an increase in speed but if they decided otherwise, there's surely a good reason behind it. And we users are good at something... i.e. good at playing the waiting game :(

Gh0st said...

Why even bother decreasing the price? I wouldn't mind the price staying the same but with them providing a much better service/speeds would have been awesome.

Tushal said...

Rs100. . sa meme tou. pffffff. . si ti par 300-400. lerla ti pou faire effect lor bill la. . mais 100 la. pa fou narien
mo bill sorti 3500 vin 3400. . wai. bel difference sa in faire. FBT MT

carrotmadman6 said...

@Eddy
While I was looking around for the launch pricing of ADSL, I found this - http://surfnet.intnet.mu/commercial_offer.htm

SurfNet. I don't even remember that name!

The pricing:
ADSL 512kbps - Rs 1725 + 12% VAT (12% VAT - Hehe!)
ADSL 1Mbps - Rs 3795 + 12% VAT
(excluding the Internet Access fee - which was around Rs 100)

So from 2002 to 2010, price has decreased by Rs 1000.


@Umberto @Gh0st
Lack of competition. Who's competing against them? Emtel? DCL? Nomad? No one. They can fix their own price & are under no pressure to provide faster speeds...

Inf said...

I believe that instead of (only) reducing prices now, the Govt/ISPs/Authorities should aim to boost the speed.

I don't mind paying Rs. 1500 for Internet. If it's 8Mbps.

@Carrot: There is no competition because of the small market. Apparently, the investment is not worth it.

Therefore, I second Gh0st.

carrotmadman6 said...

@Inf
I suspect 8Mbps will be coming next year... (or at least 4Mbps most definitely will). The price might not be so affordable.

Whatever, I'm not paying anything above Rs 1000... :)

Prince Xavier said...

huh ! Enfin... Nou cave plaigner komen nou envi... Nou pa cave faire narien... lolz. The GM hold our balls

Umberto said...

@carrotmadman

Thanks for the link. I wonder whether such a website existed at the time of the launch of Wanadoo ADSL, as offered by MT.

I can fork out the chronology of price plans by MT since 'broadband' plans were first offered to Mauritians. Anyone interested? I'd be glad to come up with the dates, features, charges, etc.

My old Servihoo magazines (remember them) should be lying somewhere... :)

carrotmadman6 said...

@Umberto
Yeah, it would be very helpful to see the trend of ADSL in Mauritius.

Speaking of which, I've found this - http://webtutor.intnet.mu/ouroffers/wooadslhome.php
Prices shown are those adjusted in Dec 2006 (as reported by Avinash).
ADSL Home 128K 1GB - Rs 650
ADSL Home 128K - Rs 750
ADSL Home 512K 3GB - Rs 1190
ADSL Home 512K - Rs 1360
ADSL Home 1M - Rs 5990
(VAT excluded)



Just before the decrease, (got it from here)
ADSL Home 128K - Rs 990
ADSL Home 512K - Rs 1590
ADSL Home 1M - Rs 6500
(VAT excluded)

Once again from Avinash, we know that My.T launched around Aug 2006, with twice the speed, but the same price as ADSL 128k & a 1GB limit.
1Mbps was launched in March 2005.



Going back further in time, we know that the above pricing was effective as from 1st Mar 2005. (Source) Before that...
ADSL Home 128K (limited) - Rs 1316
ADSL Home 512K - Rs 2178
(VAT excluded)


& finally... the pricing I linked in my previous comment was wrong.
ADSL 512Kbps was launched in Mauritius on 3rd July 2002 at Rs 5500!!! (+ VAT)
Source

So in 8 years, the price of ADSL in Mauritius has decreased by Rs 5400.

Nayar said...

Hope there would be good news for My.T too.

Inf said...

@Carrot: Quite an extensive research in your latest comment! That's a large price fall.

Let's hope we get 4Mbps soon, as you say. If not that, at least a speed-doubling will be a great Xmas gift from Orange to its subscribers.

Sailesh said...

Mauritius Telecom will be holding a press conference tomorrow to officially announce their price and other potential details, so we will know more tomorrow :)

Inf said...

Just announced.

ADSL price falls. MyT speed doubles. No word on whether ADSL speed will double too. Maybe Orange can confirm that for us?

jens said...

only Speed double for MY.T WTF??

no word from orange about ADSL HOME 1MB??

Will the speed double or the price fall??

hope it doubles...

Inf said...

@Jens: Price fall confirmed for ADSL home, business. Speed doubles for MyT, but no price decrease for them.

jens said...

They did not mention anything about the ADSL HOME 1MB package in any of their package offers.
So i still have a small hope that the speed doubles, just like in march 2009.
:/

Inf said...

@Jens: That's what I'm hoping for too. That they upgrade the existing ADSL (old generation) users to the new speeds.

jens said...

well, i am an adsl user and i use a netgear router..

I can get connection on both ADSL , ADSL2/ADSL2+
and they work well, last year ADSL2/2+ was very slow.

Inf said...

@Carrot: According to Wikipedia, the theoretical Downstream limit of ADSL is 8Mbps. (http://en.wikipedia.org/wiki/ADSL#ADSL_standards)

Sorry for double-post...

carrotmadman6 said...

@Jens @Inf
That's the theoretical limit. In practice, the attenuation is massive.
The limit is 1-2Mbps. That's why I don't think MT will double ADSL speeds.
Post your attenuation dB & SNR margins here.

jens said...

ADSL Link Downstream Upstream
Connection Speed 1024 kbps 256 kbps
Line Attenuation 42.0 db 24.0 db
Noise Margin 31.9 db 30.0 db
...
Because of that speed upgrade i'm considering to move to my.T (btw how many ethernet sockets does the livebox has?).
But
the thing is that i don't want to change to My.T and experience slow speed. My entire neighbourhood has my.T and i think i'm the only one using ADSL.
so far, i'm satisfied with my connection, great download speed etc.. and i'm depending on it to watch football streams :D

sab said...

hello all,

MyT with 15TV channels get 2x speeds + 3 more TV channels for e.g

you are a MyY 512K + 15 TV subscriber and you pay Rs999 per month, your speed doubles to MyT 1M + channels increase to 18 TV
(same for MyT 1M and MyT 2M)

ADSL subs on other hand get a decrease in tariff and retain their speeds. They were tested at initial speeds and after doubling/quadrupling their speeds last year, we can't do much more.

MyT on the other hand are tested on 4Mbps or 5Mbps so we can easily double their speeds (we have to retain 2-3Mbps for TV)

MyT 4M+TV are getting 4M locally and internationally at Rs2,999 (the price of old MyT 2M+TV)

Hope this clears out any misunderstandings. Cheers

Inf said...

@Carrot:

37.0 db / 17.1 db (Attenuation / SNR)

carrotmadman6 said...

@jens @Inf
Both of you have attenuation/SNR pretty similar to mine, so you can upgrade to My.T.

Jens, the Livebox has only 2 ethernet ports. The default config is 1 for Internet & 1 for TV (connected to set-top box). But you can configure it to uses both for Internet (no TV then). The whole neigbourhood is using My.T? That might be a problem... :S


@Sab
Thanks for confirming that there'll be no ADSL speed double. :)

jens said...

Since, there won't be a speed double for me only a price fall of Rs 100.
Rs 1470-Rs100..
I will be at a loss
So i guess i better move to my.T

jens said...

@Sab
can you please tell us by how much the ADSL HOME 1MB price will be decreased?

is it less than the 1MB of my.T?

Sailesh said...

@ carrot

FUP is GONE!!! now all Myt packages are UNLIMTED :)

http://www.mauritiustelecom.com/myt/?page_id=123

Sailesh said...

@ sab, what about users on FTTC, can't they get 4MB locally even they are on myt 1MB?

varun said...

Yes that's cool on the part of MT no FUP! Though i ever had the impression they were enforcing it in practice.

Inf said...

@Sab: I believe you are knowledgeable about Orange and the packages. Maybe you work there? If so, please clear those doubts for me:

I have my own ADSL home-router (Netgear DG834) at home which I use for Wifi throughout the house. I also have 4 devices hooked to it via cables.

If I were to switch to MyT, can I continue using that router or will I be forced to use the Livebox? According to the Netgear datasheet, the router is ADSL 2/2+ compatible.

Also, what are the migration procedures?

Thanks!

Anonymous said...

Hohoho... why cant ADSL 512 speed be doubled???? Orange does have ADSL 1M and 2M!!! So what the f???? I have ADSL 512, and I was given an ADSL2+ modem!

ADSL 512 is no more value for money now... we dont have free wireless network like MyT and other services like VoD and MyT talk... adding to the insult, we are paying more for the same speed when compared to MyT subscribers!!!

Signed: ANGRY customer!

sab said...

@ jens: move to MyT 1M (better local speeds: 2Mbps, free Wi-Fi router, etc, etc)

@ Sailesh: believe it or not, giving you 4Mbps costs more..why you want higher local speeds? you watch a lot of most-watched YouTube? what about your upload speed: is 384kbps enough?

@Inf: no prob to use your own equipment but then no TV for you so you will have to share the 2Mbps (and not 5Mbps) among 4 devices. Techs will install by default with Livebox (which is included in your pkg)

Migration procedures: at 37dB, you seem eligible to MyT, so fill in online application form on http://www.mauritiustelecom.com/myt/?page_id=203 and submit. No migration charges. Back-office will call you back and do another test to confirm + book an appointment with you.

jens said...

@ sab thank you for replying!'

but do you know the new price of ADSL Home 1 MB?

Because i need to sort it out with my father and convince him :/

thank you

sab said...

@ varun: ah the infamous FUP, gone but not forgotten, very very heavy downloaders, like morbidly obese downloaders will still be monitored

@ Anonymous a.k.a ANGRY customer: feel free to move to a higher speed package e.g. MyT 1M for an extra Rs240 (Rs759->Rs999)

OK will leave you lot to rant now and wait for midnight :P

Umberto said...

@carrotmadam
Haha! I've come a bit late my friend, you've figured out the price plans :P I may add a few more over time.

There's only one question to ask you all (I mean MyT subscribers):
Do you really pay Rs 999 per month for the 512K pln?
I've got a relative of mine who showed me his phone bill & to my surprise, I noticed that the monthly tariff is only Rs 750 + VAT , not the Rs 999 shown above.

So, since I find myself in the same boat as Jens and Inf, am I really supposed to spend Rs 1000 (i.e. WITH the TV option) if I opt for the slowest MyT plan? I don't want a situation where the telecom guys will have to drill all around my house to set up that TV connection...

Anyway, I wish to bid my good old ADSL modem goodbye soon.
Snif :-(

Anonymous said...

@sab
Is migration from ADSl 512 to MyT 1M free? Here it says we've got to pay Rs 1000...
http://www.mauritiustelecom.com/myt/pdf/MT-Price-list-1.2.pdf

Signed: ANGRY customer!

Inf said...

@Sab: Thanks for the quick reply and for the instructions.

I don't understand two things: "2Mbps (and not 5Mbps) among 4 devices." and "but then no TV for you"

Where does 5Mbps come from? And is there a price reduction if I don't take the TV option?

Umberto said...

And one more question...maybe addressed to Sabrina

I have 5 @intnet.mu mail addresses used by everyone at home - practically everyone. We DO use it quite often since it's the primary email address for 3 of us (OK You can laugh now :-)). What would happen if I opt for MyT tomorrow? Will all of them get the chop or what? Four to be sacrificed?

MyT's funny...from 5 mailboxes of 25 MB capacity to 1 mailbox of capacity 100MB. Weird!

Anonymous said...

Well. Im ready to pay the extra Rs 240 to migrate, but I don't know if my line is now eligible for MyT... ^^ Because last time, the only option I had was ADSL...

Signed: ANGRY customer!

carrotmadman6 said...

@Umberto
When the previous speed increase was implemented on the 1st of March 2009, new TV channels were added to My.T.
Existing My.T users were given a choice - either pay more (Rs 999) for the new TV channels or keep the same price (Rs 848) without the new TV channels. Many chose the latter. That's why I'll be paying only Rs 848 (Rs 750+VAT) for the upcoming 1Mbps. :)
New My.T subscribers can't choose the no-TV option.

@Anonymous / Angry Customer
Actually, you have to pay around Rs 3k for moving from ADSL to My.T. Because of a "promo" right now, you'll be paying only Rs 1k.

Anonymous said...

@carrotmadman6...

And till when does this promo last?


Downstream Upstream
Rate (Kbps) 510 121
SNR Margin (dB) 34.1 40.4
Attenuation (dB) 44.0 25.3
Attainable Rate (Kbps): 4404 1028

And so according to this, I'm eligible for the MyT 1M?


Signed: ANGRY customer feeling sleepy.. ^^

jens said...

@ anonymous

you can check if you're eligible on
http://www.mauritiustelecom.com/myt/
by just inserting your phone number :P

Anonymous said...

@jens.. no that check is not accurate.. since last time I was eligible according to the website but after further tests they refused to give me MyT (I was told: "Zis Missier Sarath Lallah ki kpv fer ou application MyT passer" xD)... So I opted for ADSL at that time...

Signed... ANGRY customer

Umberto said...

@carrotmadman

Thanks for the info! I think I'll stay with ADSL 512K for the time-being.
Paying Rs1000 for moving to MyT plus another extra Rs 240 per month... compared to staying with Rs 759 i.e. the new price... it's all too much for me, unless there's a change of mind :-)

Noone wants those crap channels and their 'technicians' drilling around your house.

You know what... Stupid Orange!

Sailesh said...

@ sab , do you know what will be the upload speed on the 1MB package? is it 384Kbps as u mentioned above? Can you explain why it costs to have a 4MB local speed even on FTTC? :S

sab said...

@ all: I was going to sleep a while back, i'm not worried about speed boost at midnite 'cos for 1 week now I'm testing new MyT 4M...too rapid for me, I'm totally "depayser" being used to my good ole MyT 512K+TV (which I pay like everyone else) LOL

here goes:

@ Umberto (Eco?): Rs 750+VAT = Rs 848 (first Rs100 is non-VATable) which is what MyT with no TV subscribers pay. This is NOT SOLD anymore.
As for drilling around your house, you can opt for Liveplug (where your TV or internet goes thru' your electrical circuit at home - no cables, just 2 plugs: one near Livebox, the other near decoder or laptop). I have it and it works fine.

@ Anonymous (still angry customer?): No charge to migrate from ADSL to MyT during Dec 2010 (new MyT get FREE installation worth Rs2,000)

Inf said...

@Sab: "No charge to migrate from ADSL to MyT during Dec 2010 (new MyT get FREE installation worth Rs2,000"

That's nice... Though I wish I could keep my ADSL and get 2Mbps. ADSL Business 2Mbps is available. Why can't I have same? :(

Umberto said...

Thanks sab!

Finally, I feel a bit more optimistic.

And one Liveplug costs Rs 2,499 VAT incl. Did you say there are just 2 plugs? :-)
So, I'm penalised even further for that TV offer.
What do you make of that sab? Or I'd be better off with having that decoder sitting in a box somewhere?

Ahh!

sab said...

@ Inf: 5Mbps as you have 2 VC: 3Mbps for TV + 2Mbps for internet. Unless your Netgear is multi-VC, you will be using only one for internet = 2Mbps. And no you cannot say you don't want TV. MyT is internet+TV

@ Umberto: nothing will get chopped. you retain your mail addresses (have to confirm if you keep @intnet.mu or forwarding to your new @myt.mu). You will get 3 mailboxes of 100MB

Stay with your ADSL and get yourself a nice Wi-Fi modem at Rs2K. And you are not being nice, just trying to help here. Of course, always difficult to please EVERYONE..

@ carrotmadman6: you will need to pay Rs999 if you want MyT 1M+TV (an extra Rs151) since you are not an internet+TV subscriber

And normal pricing to move from ADSL to MyT is Rs1,000. Promo is Rs0 until 10th of Jan 2011

@ sailesh: yes, 384Kbps. even local infrastructure costs!

sab said...

@ Inf: you can't have everything in life ;-)

sab said...

@ Umberto: sorry that's 2 Liveplugs at Rs 2,499 (they are sold in a pair cos that's how they work). A MyT installation includes installing Livebox and decoder. What you choose to do with equipment after techs leave is up to you, but remember this has to be returned one day in GOOD shape!

At home I'm totally wireless, internet (Wi-Fi) and TV (Liveplug). I've positioned Livebox high up on a wardrobe on ground floor, logo in front pointing outside and 1st floor is covered with Wi-Fi. No wires, no hassle.

Inf said...

@Sab: Just my opinion on things: The situation is kind of weird...

It's like a package is missing for people like me, who'll use mostly Internet. MyT's TV offer doesn't interest me personally.

As such, I'd prefer to have its 2Mbps offer or even 4Mbps without TV option and cut costs. If that is not possible, at least give me an ADSL solution of 2Mbps or more. I want a pure Internet package, but it's not available at a reasonable costs. I think that's why the ACIM folks are not satisfied.

It's as if Orange wants to move away from ADSL home, but hasn't quite prepared a package for people coming from ADSL i.e. Internet-only users.

If we still had internet-only packages of 128k @ Rs. 200, 512k @ Rs. 400, 1m @ Rs. 1000, 2m @ Rs. 1500, 2m @ Rs. 2500, I think everybody would be satisfied.

sab said...

@ Inf: OK, point taken.

Darklide said...

Ok I went through all the comments and I want to say that I second Inf, ie Im a pure internet user. Im really not interested with the TV package and all. I think you guys should ask the customers and try to figure out how much really want/use the TV packages and all. And then after figuring this out, try to work out the bandwidth allocated for TV AND allow some pure internet MyT package(without TV)

terribbllle said...

@ Sab and all

Sab you said -"@ carrotmadman6: you will need to pay Rs999 if you want MyT 1M+TV (an extra Rs151) since you are not an internet+TV subscriber"
I'm in the same situation as Carrot, I didn't took the TV option when they 'upgraded' the package in march 2009, so I pay the 750+.
SO... Is it that customers who pay the 750+ will not get the 1M if they don't pay 'new' package price 999??
And please note that I DON'T WANT any of the TV channels in MyT
cause that would mean an increase for me. and NOT a decrease of internet price as said in the Budget.


PS: I am writing this after 1am 1st Dec. and my speed is still at 512k

Anonymous said...

@Sab... If there's no charge to migrate, then it's cool... Still got to confirm this with Orange though... and I hope they've done some upgrade on their telephone lines, so I'm crossing fingers and hoping I'm eligible for MyT 1M now... ^^

Signed: Hopeful Customer... ^^

Umberto said...

@sab

A load of thanks for the info!
Esp the mailbox part. And God thanks the liveplug comes in pair :)
Anyway, it's just a bit confusing for me sifting through all those PDFs on the MyT website and not understanding the terms/pricing. I'll call MT this morning to clarify.

And I also noticed from the latest posts that 1MB+TV is meant exclusively for those paying Rs999 till yesterday.

Oh well, I've got to agree it's difficult to satisfy everyone but I know none of us would want to be an Orange Reunion subscriber! Just have a peek at our neighbour's offers and you'll know why we would be happier. Am sure sab will second me on that!

carrotmadman6 said...

@Umberto
Actually, the offers are exactly the same. ;)

http://reunion.orange.fr/boutiques/internet/offre-internet-tv/

Orange Internet + TV - 2 mégamax = €43 (Rs 1763)
& like My.T, they precise it's a best effort service with a minimum of 512Kbps guaranteed...

Sailesh said...

@ sab , are you still using the 20317** number?

Tushal said...

LOL. . IN the early morning mo speed ti fini vin 1 mbps. mais le matin la.pffffff. speed la kk. . enfin, Orangemauritius comment dire 1 orange dan 1 drom de huile. .pffffff

Sorry to say this, But how hard can it be?

Pascal said...

As read from le defi website, it seems that 1mb price will drop from Rs1549 to Rs1353.50 which is more expensive that the new 1mb Myt. I am actually on 1mb adsl and I am hesitating to change to myt 1mb because of the cheaper price or even 2mb. For those who hev done the switch in the past from ADSL to myt, is the myt connection service good. I did not switch in the past because I heard of the terrible drop in download speed when you exceeds you fair usage policy quota and also of the usual drop in connection. Myt no longer has fair usage applied on their package as indicated on it's website.
Can anyone confir getting good download speed with myt? (with 1mb adsl, i am getting constant 104kBps download speed). Is the switch to myt worth?

Vik said...

I have been using a 2Mega MyT for a while. Getting DL speeds of roughly 209-218kbps.

MyT told me this morning that my 2Mega has been upgraded to 4Mega...but my DL speed still remains 209-218...i.e 2 Mega...

So by when will they double our speeds?

Vik said...

Etat de la ligne ADSL Opérationelle
Standard ADSL G992_3_A
Débit montant 380 Kb/s (Intlv[LP0])
Débit descendant 7156 Kb/s (Intlv[LP0])
Atténuation Terminaison locale : 34.5 (dB)
Terminaison distante : 19.0 (dB)
Marge SNR Terminaison locale : 11 (dB)
Terminaison distante : 22 (dB)
Nombre de HEC 0
Logiciel 0xe200314
Compteur 15 min ES 0
Erreurs de CRC 1
Compteur 1 jour ES 0

Snapshot of my Livebox Stats...

carrotmadman6 said...

@Pascal
The usual afternoon slowdown is something that affects all users, whether ADSL or My.T. But the download speed is constant (provided you're using a download manager).
Try to contact MT to know the new price, because the price of ADSL 1M can't be higher than My.T 1M.

@Vik
Mine is still the same. 512k.

Vik said...

Thanks for the reply..
atleast you know that we are all in the same boat...being duped by MyT.
Guess we just gotta wait and see when they will increase the speed.

Btw, how does my ADSL stat look to you?

Thanks..

carrotmadman6 said...

@Vik
Interesting that a 4Mbps line has 7Mbps bandwidth!


@ALL
SNR margin? Attenuation? Here's the explanation, copied from here.
Terminaison locale - From DSLAM to Livebox (downstream)
Terminaison distante - From Livebox to DSLAM (upstream)


--------------------------------------------------

SNR
SNR means Signal to Noise Ratio. Simply put divide the Signal value by Noise Value and you get SNR. You need high SNR for a stable connection. In general, a higher signal to noise ratio will result in less errors.

* 6bB. or below = Bad and will experience no line synchronisation and frequent disconnections
* 7dB-10dB. = Fair but does not leave much room for variances in conditions.
* 11dB-20dB. = Good with little or no disconnection problems
* 20dB-28dB. = Excellent
* 29dB. or above = Outstanding


Note that most modems display value as SNR Margin and not pure SNR.

SNR Margin
You can think of SNR margin as the measure of quality of the service; it defines the ability of the service to work error free during noise bursts.

This is a measure of the difference between your current SNR and the SNR that is required to keep a reliable service at your connection speed. If your SNR is very close to the minimum required SNR, you are more likely to suffer intermittent connection faults, or slowdowns. You need a high margin to ensure that bursts of interference don't cause constant disconnections.

With traditional broadband, the higher the SNR Margin, the better. With MaxDSL the faster speeds are only available as a trade-off with what your line can reliably support. The Target SNR Margin is about 6dB. If your broadband is provided through an LLU (Local Loop Unbundled) network, this target SNR Margin may be as high as 12dB.

Line Attenuation
In gerneral, attenuation is the loss of signal over distance. Unfortunately, dB loss is not just dependent on distance. It also depends on cable type and gauge (which can differ over the length of the cable), the number and location other connection points on the cable.

* 20bB. and below = Outstanding
* 20dB-30dB. = Excellent
* 30dB-40dB. = Very Good
* 40dB-50dB. = Good
* 50dB-60dB. = Poor and may experience connectivity issues
* 60dB. and above = Bad and will experience connectivity issues

Line attenuation also affects your speed.

* 75 dB+: Out of range for broadband
* 60-75 dB: max speed up to 512kbps
* 43-60dB: max speed up to 1Mbps
* 0-42dB: speed up to 2Mbps+


----------------------------------------------

If you want a more detailed explanation, check here. ;)

sab said...

@ Sailesh: yup still same office number.call there's no prob

Antish__ said...

Etat de la ligne ADSL Opérationelle
Standard ADSL G992_5_A
Débit montant 1020 Kb/s (Intlv[LP0])
Débit descendant 24532 Kb/s (Intlv[LP0])
Atténuation Terminaison locale : 10.3 (dB)-Am too near to th Fiber cabinet!
Terminaison distante : 5.1 (dB)
Marge SNR Terminaison locale : 6 (dB)
Terminaison distante : 16 (dB)
Nombre de HEC 0
Logiciel 0xe200314
Compteur 15 min ES 0
Erreurs de CRC 0
Compteur 1 jour ES 0

What do you say about this livebox stats!! Btw its a 4mb My.t-Torrenting @ 513kb/s transfer rate!1

@carrot-That my.t eligibility is fake..i got FFTC in my area..and it the website ,it says Am not eligible for my,t-Zorange juice guys!!

carrotmadman6 said...

@Antish
Good. I've seen this before. :P
Local speed is still 4Mbps?

It's easy to identify FTTC connections, bandwidth is between 15-24Mbps. ;)

Hopeful Customer said...

Yes, I was told by an Orange agent that the conversion form ADSL to MyT is free now ... I was told I must cancel my ADSL account, and apply for a MyT account.... hohoho... Got to go to the Orange shop tomorrow, I hope they dont make me wait for the MyT...

Anonymous said...

Here are the stats for my Myt 4MB:

Etat de la ligne ADSL Opérationelle
Standard ADSL G992_5_A
Débit montant 636 Kb/s (Intlv[LP0])
Débit descendant 6136 Kb/s (Intlv[LP0])
Atténuation Terminaison locale : 16.9 (dB)
Terminaison distante : 2.2 (dB)
Marge SNR Terminaison locale : 13 (dB)
Terminaison distante : 22 (dB)
Nombre de HEC 0
Logiciel 0xe200314
Compteur 15 min ES 0
Erreurs de CRC 0
Compteur 1 jour ES 0

My Débit descendant is less than Vik. However I could download the java downloads on http://java.com/en/download/manual.jsp at a speed of 4Mb so it seems it's OK. I am however puzzled that Vik has a higher débit descendant

I am not 100% sure but it seems to me that it was already around 6Mb prior to the speed doubling. Not sure about the exact meaning of the débit descendant: is it the total bandwidth (internet access + TV) or is it the maximum the line can support?

Phil said...

@carrotmadman6

I am on fiber (fiber cabinet about 300m from my home but my debit descendant is only 6MB not 15-24MB. Why is that?

Phil

Phil said...

Comment dated December 1, 2010 5:31 PM is from me. So for the clarity of the thread, can you replace Anonymous by Phil?

Inf said...

@Carrot: Thanks for the good explanation on SNR and SNR Margin! :)

Still no speed boost in sight?

carrotmadman6 said...

@Phil
The total bandwidth is usually higher because it's for Internet+TV. 4Mbps for Internet & 2Mbps for TV, in your case.
The sync speed is fixed by MT & it seems it varies from user to user. However, it's certainly not the max bandwidth the line can support. :)

On FTTC, I don't know. :S
Are you sure you're connected to FTTC? Cos everyone who's connected to FTTC have reported excessively large bandwidths...

Sorry, can't change your name due to Blogger's comment system limitations (it's a free service after all!). :)

Vik said...

@ Anonymous

When did you get the double download speed? Can you tell me roughly how many KB/s are you getting with the 4 Mega?
And are you consistently getting 4m?

Coz my DL is still going on @ 218-220 KB/s ..i.e 2Mega.

If my situation with the speed doubling doesnt improve, guess will have to talk to MYT support.

Thanks

Vik said...

Can we have a kinda survey in here...people can post their pre-Dec 2010 download rates and post Dec 1 2010 download rates.
This way we guys can get some clue about it being a user to user problem, or the entire MYT community suffering and not getting the promised increase in speed.

carrotmadman6 said...

@Vik @Inf
My speed still hasn't doubled. They are doing it gradually. Last year, it took several days before everyone had their promised speeds.
If you don't get it by next week, call MT support then.

Antish__ said...

@carrot andd phil-am getting 4mbps both locally and internationally-its good for me-try calling MT Support guys..

@phil-MT is limiting your line --you can easily get 24mb-its upon them to decide about these..

4mbps for internet
4mbps for TV

Vik said...

@carrot

Thanks for the help.

I ve recently moved to Mru from Australia..so have no clue bout how things work here..So I was expecting 1dec..meant 1dec..
hmmm...guess will have to wait it out..till then.

But pls do keep us informed through this blog about the status of your upgrade.( and of others if possible)
Cheers.

Phil said...

@Vik

I just noticed the doubling. Now the speed depends on the site you are browsing. I tried downloading a SP on microsoft.com and the speed was 2MB.

When downloading, java on http://java.com/en/download/manual.jsp, I get exactly 4MB.

I use Netmeter to monitor the bandwidth: http://www.hootech.com/NetMeter/ ; you can try it for free and I think the best way to check your bandwidth is to use Netmeter and download a large file on a fast site like java.com

Antish__ said...

@phil-post a screen shot of the 4mb Download.. and the 2 mb download-Btw how much your upload speeds??

Phil said...

Here is what might be limiting my bandwidth: the phone line between my house and the telephone pole is burried. I built my house in 1995 and remember using some crappy unshielded cable and to make things worse the phone line uses the same orange polyconduit as the mains cable that powers the gate (not good to have an unshielded phone cable close to the mains cable).

I am waiting for our tout à l'égout chinese friends to finish messing up my garden and I will then burry a new high quality phone cable (FTP ethernet cable). This might improve things a bit and allow me to take full advantage of future increase in bandwidth.

(NB: I already replaced all the phone cabling inside my house with FTP ethernet cabling)

why am I telling all this? Because we are all criticizing Orange (and these lemons deserve it lol); however we should admit that they are investing billions to improve our bandwidth and most of users are not doing a thing to improve the quality of their cabling inside their house or between their house and the street. In some cases, bandwidth problem is due to poor cabling inside your home ie under your responsability.

I know it's a lot of work and it can be costly and yes FTP is difficult to find in Mauritius (bought my cable in France...) but I suspect this could be the price to pay to benefit from future bandwidth upgrades...

Phil said...

For those who are interested here is the FTP cable I will be using between my house and the telephone pole:

http://www.tandco.fr/boutique/fiche_produit.cfm?ref=CMP-NWO5R100S&type=101&code_lg=lg_fr&num=221

And here is the FTP cable I used to recable the phone (and LAN) inside my house:

http://www.touslescables.com/cable-cat5-sftp-A5AL-1947.html

Phil said...

@ Antish

I am not sure how to post a printscreen on this forum; and anyway can't you trust my words?

Vik said...

Update from myside..
I just called MT support, they said they have activated 4Mega on my line and reset my line and asked me to reboot my Livebox.

I did it all..but my speed still stays on 2Mega...220 KB/s

I test my speed on speedtest,bandwith test and I am a premium member of all the File sharing sites...so thats where I get my DL speed.

So does that mean I can not get 4mega and I should down grade my connection to 2 mega instead of paying double for 4 mega which is just giving me 2 Mega?

Phil said...

@Vik

Try on the java site and use netmeter. This way you will be testing under the exact same conditions as me and we can compare.

Sure Mauritius is in the backwaters of the internet however Mauritius is not the only place where you have bottlenecks. Some sites in Europe or America are slow and Orange although not an excellent ISP is not always to be blamed for slow connection.

I find that downloading a large file is the best way to check out your bandwidth. wait a few seconds for the bandwidth to settle at its maximum. on the java site, it saturates at 4.04Mb or so and remains fairly constant for most of the download.

Anonymous said...

myt 512k didnt change yet...

Antish___ said...

TO those not seeing their speed x2,reset that damn livebox!

Vik said...

@ PHIL

Tried the Java site download link...
Its giving me a shocking 136 KB/s...much lower than 2 MBps..

carrotmadman6 said...

@Antish
Depi gramatin p fer sa mem la!

@Phil
Shielded Cat.5e cable is probably sold at Transcom, Rose Hil..

@All
Some people in the following regions are still on their old speeds - Triolet, Port Louis, Rose Hill, Beau Bassin, Vacoas...

Hopeful Customer said...

@sab or carrotmadman6

So, my DSL status is here... http://i55.tinypic.com/51vz2a.jpg

Will I be eligible for the MyT 1M? The DSL status states that the attainable rate is (Kbps): 3784 .... but according to the attenuation, attainable rate is 1024 Kbps... so which is which?

carrotmadman6 said...

@Hopeful Customer
The explanation I posted here shouldn't be take to the letter, obviously (it refers to India). It will work for you. :)

Hopeful Customer said...

Keeping fingers crossed! :D

Yadhav said...

There are some pretty interesting things on this post. BTW, what's the advantage of the fiber connection or 8 MBps speed? Will you receive it while downloading from the local servers? Thanks. :)

Anonymous said...

Hey carrot mine is G992_1_A...is it adsl3+?? lol...Can u please clarify it for me?

Antish___ said...

New confirmed-those with my.t without tv -they are getting 512kbps and those with tv-1mbp since today...I confirmed with 1 of my cousin living in my area..kinda weird

carrotmadman6 said...

@Yadhav
No, the bandwidth is massive, but local speed is still limited to 4Mbps.


@Anonymous

G992_1_A ---> G.dmt ADSL1 synchro :Download Max : 8Mb/s Upload Max : 1Mb/s
G992_1_B
G992_1_C

G992_2_A ---> G.lite ADSL1 synchro :Download Max : 8Mb/s Upload Max : 1Mb/s
G992_2_C

G992_3_A ---> G.dmt.bis ADSL2 synchro :Download Max : 12Mb/s Upload Max : 1,5Mb/s
G992_3_B
G992_3_I
G992_3_J
G992_3_L ---> ADSL2 en fait ReADSL2 (Reach extended)

G992_5_A ---> ADSL2+ synchro :Download Max : 24Mb/s Upload Max : 3Mb/s

Source

Phil said...

Vik
I just downloaded the java file again and it's slow now. An average of 151 kB/s however on netmeter, I saw it level at 3Mb at some point then went down then up again. I didn't get the flat 4Mb I had earlier in the evening. I guess the bandwidth is best when everybody is commuting back home a bit crappy now that everybody is out of the shower...

Use Netmeter, it tells you more than a mere average value. when you download a file, even under the best conditions, there is some kind of negociation that takes place before the download levels to its max value and this negociation can kill the average value. If you are on a fast site, and no traffic jam, then you should see the download saturate at a constant value but it will not reach that max value immediately and it will occasionnally drop for a few seconds and then resume to its max value. THe max value it reaches will give you an idea of your max bandwidth. At my parents place in france, I noticed that max value is 7.23Mb although they are paying for 8Mb...

Antish__ said...

@anonymous;
G992_1_A-adsl-up to 8mbps
G992_3_A-adsl2-speed up to 8mbps
G992_5_A-adsl2+-24mb/s Max Speed

Adsl3+ lol-that does not exist

carrotmadman6 said...

@Antish
Oh no... I hope my worst fears haven't come true. I was suspecting something like this to happen. :S

Phil said...

@carrot
there could be some FTP at Transcom. Don't know. The cable company that did the job at my place couldn't find FTP on the local market so I had to hand carry back from France (pretty heavy stuff... 5KG/100m...)

In any case, if you want to invest time and money to recable your house, make sure to buy high quality cable not chinese crap. Better pay a little extra and get a reputable brand from a reputable country.(sorry if I am not politically correct... but I had so many problem with chinese made cable - whether USB or ethernet - in the past....)

The FTP cable I use indoors is made in Germany and the outdoor FTP cable is Dutch

(btw, you shouldn't use regular FTP cable outdoors. You should instead use cable that is specially designed for outdoors use)

Vik said...

Phil,

Net Meter is definitely a good tool. thanks.

Its showing me 1.86mbps- 2.29mbps. So its not 4 mega as of now.

Guess things should seem better tomorrow. Else I assume I ll be forced to downgrade to 2M and crawl along.

Phil said...

The java site is now very slow.

Could be traffic jam

Or maybe Orange is having problem with its upgrade. Maybe we should be patient and not be to hard with them. Those of you who are IT professionnal know how stressfull it can be to work in a server room. You make a little mistake and you hear people scream...

Let's be patient for a few days and we will see how good is Eassy...

Inf said...

Sigh... It feels kind of sad to be on ADSL right now, with everyone rejoicing and whatnot, while we are stuck with our old speeds! :(

carrotmadman6 said...

*CONFIRMED*

My.T users with no TV option will neither get a speed double nor a price decrease!

No TV option (pre-March 2009 My.T users only)
My.T 512Kbps -> My.T 512Kbps - Rs 848
My.T 1Mbps -> My.T 1Mbps - Rs 1549

Anonymous said...

but isnt the zorange livebox adsl2+? Y does it differ for each customer then? some has the normal adsl and others the adsl2+??

carrotmadman6 said...

@Anonymous
The Livebox supports all ADSL technologies. It's your line that varies.

Umberto said...

Yeps, four of my "MyT(minus the TV option)" friends confirmed there was no change in their connection speeds this morning - as pointed by Antish.
Sab did reply to carrot earlier on:
"@ carrotmadman6: you will need to pay Rs999 if you want MyT 1M+TV (an extra Rs151) since you are not an internet+TV subscriber

And normal pricing to move from ADSL to MyT is Rs1,000. Promo is Rs0 until 10th of Jan 2011". Well this would baffle everyone if it were true!
Small update to my post: carrot just confirmed it and he should be baffled :P

As for me, I'm left with 30 days to opt for MyT 1Mbps+TV but would prefer waiting till this Friday before submitting my application online. Seeing the flurry of negative, mixed and somewhat positive messages on this post, I'm still yet to be convinced..

Sailesh said...

@ sab, thanks for the number confirmation :) will call you tomorrow :)

Anonymous said...

hi. i am a bit confused with the myT no TV option.
i need some help from you.

i am using myT since 2007 and started with 256kbps. i am getting this message "La TV sur IP est actuellement : activée" when i go on 192.168.1.1 to check for TV on IP.
since last year myT upgraded, i was benefiting from 512kbps. i want to know if my connection will again be upgraded to 1 Mbps???

please help me because till today i am still getting 512kbps when testing. thank you.

carrotmadman6 said...

@Anonymous
It's simple - your connection will NOT be upgraded.

"no TV" = only with free channels. (those paying Rs 750+VAT = Rs 848)
My.T + TV = free channels + paid channels (those paying Rs 999)

Hopeful Customer said...

@Umberto... well I've made up my mind... I'm switching from ADSL to MyT 1M since its free...but first the ADSL must be cancelled at an Orange Shop, only then a MyT application can be made... will update you on this later.

Anonymous said...

@carrot

It's my line that varies? What do u mean? Is that a disadvantage??

carrotmadman6 said...

@Anonymous
I mean it's MT who fix the line speed, which varies from user to user.

Anonymous said...

so can I phone orange and ask for adsl2+?? It's because I'm thinking to upgrade to 4mbps

carrotmadman6 said...

@Anonymous
If you upgrade to 4Mbps, they'll do the necessary themselves - upgrade to ADSL2/2+. :)

Anti-zorang rasi said...

:(

As a pre-March-2009 MyT subscriber I will not get the upgrade.
I don't think I will also be able to upgrade..
I remember last time I called the MT customer line (>6months ago) about my line, they said my line is not that good blah blah blah...

Here is my ADSL statistics:

ADSL line status Operational
ADSL standard G992_3_A
Upstream rate 248 Kb/s (Intlv[LP0])
Downstream rate 2036 Kb/s (Intlv[LP0])
Attenuation Near End : 45.4 (dB)
Far End : 28.0 (dB)
SNR margin Near End : 26 (dB)
Far End : 37 (dB)
HEC count 1
Firmware 0xe200314
15 min ES counter 0
CRC errors 1
1 day ES counter 0



See? my downstream rate is 2036Kb/s

Its not posible to give me the TV option.
What can I do now?????? stay with a 512Kb/s connection??


Can someone tell us where the FTTC are in Mru?
I live in Port-Louis south. I know a lot of people around my place that also have MyT and they get the same ADSL statistic as me.
Why MT is not deploying the FTTC around here? when will it be available?
Does anyone have a map of where the FTTC are and will be in the next few months or so???


thanks a lot.
(I know, I've asked a lot of questions lol :) )

Anonymous said...

@carrot
You will not get the upgrade then. what will you do? stay on 512?
what is your line state?

Antish___ said...

Anyone needing Fileserve Premum account todownload-Just let me know..Its a fileserve premium cookie you need to install.I already downlaoded 80gb..from that

Vik said...

Guys anyones got the speed double as yet?

I called MYT, they made me reconfigure my Livebox VCc,PPOE etc etc ..But I still didnt get the double speed!!
Finally they have lodged a complaint for my connection.

I was informed by them that they had a major problem with their system yday and thats y people didnt get the speed increase!
And so the excuses continue to flow...for me

:-(

Vik said...

Antish...I do need the cookie for Fileserve..How can we get it mate !

Antish__ said...

@vik add me on msn

linedsubset@live.com

Antish__ said...

@Anti-zorang rasi said...

FTTC-Fiber to the cabinet-Check this out it looks like this:
http://www.youtube.com/watch?v=r8HuQit5nsI-If you see this box in your village somewhere..then you are lucky -you will be automatically transfered to fiber(Adsl2+)

Btw its true that your line is crap -you are too far from the dslam(45.4)Thats nearly about 3.8km-You wont get 4mb and neither the TV option

Vik said...

@ Antish

Thanks ..I ll add u asap.

My dslam is 34.6, which roughly equates to 2.8 kms right?
Is that why I am not getting 4Mbps despite my bandwith being 7156? Or is there a problem from MYT itself that I am getting more than 225KB/s dl rate?
Thanks.

Vik said...

Correction-

Is that why I am not getting 4Mbps despite my bandwith being 7156? Or is there a problem from MYT itself that I am NOT getting more than 225KB/s dl rate?

Antish___ said...

@vik

Maybe MT needs to re adjust the speed on your line..because 4mb internet and 4 mbps tv should be 8..! maybe thats causing the issue.Try calling them and tell them about the livebox stats!

Angryman said...

so for those who paid extra rs149 to get from 512kb to 1m is there a real boost in speed?. is it worth it?

Angryman said...

on actual Myt 512kb the upload speed is 128kb i think. Now with the upgrade to 1m what's the upload speed?

Anti-zorang rasi said...

@Antish

Thanks for the youtube link.
Ya I don't see this around here. Seen some in PL. but the normal old MT one. You knw where all (old) copper cables are connected. But not as we see in the video with Fiber equipment.

But as my line statistic shows, I am not connected to FTTC
So my question is..
If they one day decided to bring the FTTC near me, will my line statistic be better? and will I be able to sign for the MyT + TV package?

Another question remain. WHEN will they do that???

thnks

Antish__ said...

@Anti-zorange

It depends on how many users have made application for my.t in your area for them to implement the fttc-You will have a much more stable line and you may even take the my.t 4mb package+TV

See my Livebox stats:

Etat de la ligne ADSL Opérationelle
Standard ADSL G992_5_A-ADSL 2+
Débit montant 1020 Kb/s (Intlv[LP0])-1mb up speed
Débit descendant 24532 Kb/s (Intlv[LP0])-24mb Down Speed
Atténuation Terminaison locale : 10.3 (dB)-nearly 600m to the FTTC
Terminaison distante : 5.1 (dB)
Marge SNR Terminaison locale : 6 (dB)
Terminaison distante : 16 (dB)
Nombre de HEC 0
Logiciel 0xe200314
Compteur 15 min ES 0
Erreurs de CRC 0
Compteur 1 jour ES 0

Anil said...

too bad for adsl users :(
but i heard more price decrease in january next year :D

Anti-zorang rasi said...

@antish

Yes your statistic are indeed very good.
Zorange are very unfair. They can't offer a good stable service but i'm still paying as much as everyone else is paying. My line stat is like that since 2007 when I took the MyT. There have been NO improvement for more than 3years. I know five person in my street who also have MyT. Having the same result. There must be in all around 10-15 person who have MyT around Here. (as i have walked around with my wifi phone and scanning around)

Why for THREE years nothing have been made here? and their customer line assistants...well. ... as useless as the zorange rasi Heads.

Is there a way to know if they gonna deploy the FTTC near here? I call them and they can't give this answer. Even if the number of subscriber have increase around here, Nothing have been done to provide better services. And they can't give you any answer to your questions.

Antish__ said...

@zorange
well if everyone in your area keep reporting about bad tv quality and slow internet they may consider upgrading to fttc-but it takes time..in my village(lol),they took nearly 2 month to install that fttc(since aug 2009 , am on it)-

Anti-zorang rasi said...

@antish

Yes surely. Now I need to go talk to everyone who have MyT around and ask them to also complain as I do.

So where in Mru are you?

Anonymous said...

any1 using 512kbps had an increase in their bandwidth??? or is it da same>>> ???? KOZ IM HAVING DA DAMN SAME 512kpbs pheww....FVT MT....

Antish__ said...

@anonymouse:)-if you dont have tv option then you wont be having 1mb.Those with my,t 15 tv channels are getting twice the speed!

@zorange-btw i live @ Laventure(Wonder if you heard of this name-its a high tech village-(Emtel,MTML,ADSL,My.T)all are available here-you just got to choose :)

Anonymous said...

Guys, quick question.... if i want to convert from "myT 512 kbps with no TV option" to " myT 1M + TV", do i need to pay the conversion fee of Rs2000? what are the procedures that i need to do in order to convert the broadband? do i need to go to an orange office personnally?

Hopeful Customer said...

Bez sa... dimoune Laventure p ggn MyT... mo pas p gagner... ^^ :D

Hopeful Customer said...

@Anonymous... At the moment, it's free! You must go to the nearest Orange shop...

Antish__ said...

@Anonymous
No you dont need to pay anything-it will be free they will just activate those channels and increase your speed.

@Hopeful-kt to habiT tw?

Hopeful Customer said...

@Antish... moi mo ress Verdun... mo bannes voisins ena MyT.. moi mo pas ti eligible.. lol.. wonder how they worked that out at that time.. I hope my new application gonna pass their stupid test...

Antish__ said...

@hopeful Customer-DSLAM truv saint-pierre-To distance aC fort akoz sa zt pa p rod dne tw li.2man to voisin zt livebox so stats and compare it with yours!

Sailesh said...

@ all
FTTC is not meant for users who live within 3.5Kms of the exchange zone, its meant for users who live over 3.5Kms, this way MT can provide the Myt service to users who live over 3.5Kms, as to be eligible for Myt, you have to be within 3.5Kms of the DSLAM , i am afraid users who live within 3.5Kms will never get FTTC as within 3.5Kms you can get speed of upto 8MB according to the ADSL standard

Antish__ said...

@sailesh-

fully agree with ..mw mo res environ 5.4 km 2pi dslam zorange..mais apres implentation fttc la diatance la 600 metres mm...FTTC in a way in fer pu reduce distance between original orange exhange to the fiber cabinet..

Antish__ said...

btw guys did you know that using a 2mbps login a my.t 512kbps makes you get 2mbps!

I have personally tried it with a friend.Its just fantastic all data usage gets to his my,t account.

If you got friends having that 4mbps my,t-tell them to give their ogin if they are kind enough!

Anti-zorang rasi said...

I live in GRNW near La Tour Koenig Port-Louis. and I'm more than 3.5Km from a DSLAM ??? !!! Ya very stupid Orange. Better find a house in Laventure then.
There are some building around and I can barely get emtel/orange signal in the back of my house.

So finally I think I will not pay the extra for TV option to get the upgrade. fuk it!! I'll stay with a 512 a while to see if zorange do anything for us (customer without TV option MyT) or else later I will just sign out of their stupid package.

Antish__ said...

@zorange-

regions having fttc :

Laventure,
SAint Julien hotman
Poste de flacq
Riviere du rempart
Curepipe

as far as i knw

Sailesh said...

@ Antish

I am on FTTC and i have a 24 mega login :) , i use that

Sailesh said...

@ Antish

You can't use a 2 mega login on a 512Kpbs, u know why? because if the line syncs @ 512Kbps , how are u gonna get 2 mega ? :P

Antish__ said...

@sailesh-That 24 mb is the max speed your line can support based on your distance..Actually you are only using 6mbps of it!!4mb tv+2mbinternet..

the login will only make you get 2mb or 4 mb internationally

Hopeful Customer said...

@Antish... I'm less than the 3.5 km from the St Pierre DSLAM. Concerning the livebox stats, I dont even have a livebox, so I cant really compare... But the modem does have a status page, but does not have SNR as it is but SNR ratio...and the line attenuation is 44.5 dB(but this does include the old telephone lines of my very long extension inside my house)

Sailesh said...

@ Hopeful customer

your attenuation shows you are well above the 3.5Kms required

Hopefull Customer said...

@Sailesh... that's not the correct attenuation, since that's what the modem measures, and its connected to a very long and old extension inside my house... for the distance I used Google Earth... :D

Anonymous said...

hi, what is the international upload speed on Myt 1mb?

Antish__ said...

@anonymous-its 400kbps for me

Sailesh said...

@ Antish

can you share ur login for a test?

Antish__ said...

@sailesh add me on msn - linedsubset@live.com

Sailesh said...

@ antish
just added u mate

Sailesh said...

@ Antish

please confirm if you got my request

Anonymous said...

my upload speed for myT 1mb is only 232kbps...anyone can confirm this??

I tested with various servers on speedtest.net n got the same results

carrotmadman6 said...

@Anonymous (on what I'll do)
I don't know. I'm screwed. I'm angry, frustrated & utterly disgusted at MT. What a nice way to reward long-time customers...
I think I'll just stick to my 512k & see what happens...

@Antish (on the interchangeable logins)
MT have disabled this on 512K connections. Same login works on My.T 1M+TV but not on 512K. Blacklisted.

@All the Anonymouses - you can use the Name/URL option (type any url you want). ;)

Anonymous said...

Can anybody confirm that they are getting 1Mb (Myt without TV) with the login of a User who has 1MB (Myt with TV) connection????

tks

sab said...

@everyone

All MyT 512K, 1M, 2M are tested at 5Mbps (42dB): 3Mbps for TV, 2Mbps local (internet). International speed is 512K, 1M, 2M respectively

MyT 4M: tested for 7Mbps (3 TV, 4 internet). Some were not eligible, so were not migrated and will stay at MyT 2M with a price decrease

Your line could be eligible to whatever, it's your port profile that dictates your local speeds (4Mbps/5Mbps/7Mbps for the different MyT packages)

Anyone moving from ADSL to MyT(if eligible): no access fee

MyT 512K without TV (eligible but did not want TV OR not eligible to TV): NO SPEED BOOST but

special promo: upgrade to MyT 1M+TV and pay your actual rental for 3 months and new rental (+Rs151) for remaining months, meaning your rental increases from Rs848 to Rs999

@Phil who said: however we should admit that they are investing billions to improve our bandwidth

Thanks for the vote of confidence. FTTC and tomorrow FTTH is to bring content (TV/VoD)to your homes with HD, 3D, PVR, multi-room, etc,etc Internet ALONE does not justify investments (with ADSL2+, you can get up to 20Mbps and who is willing to pay for that today when even 4Mbps is too expensive for most of us).

Besides the movement is CONTENT guys. Telcos don't want to be stuck as carriers when others will be using their unlimited bandwidth to MAKE MONEY

@Inf, @carrotmadman6: how about if you could boost your internet speeds when you are not watching TV, i.e use the full capacity e.g 5Mbps for internet if you were MyT?

sab said...

@hopeful customer: you're at 45dB, that's above 42dB. post your email here and i'll get techs to retrieve attn/SNR on DSLAM to see if you are eligible to MyT

sab said...

@ Anonymous who said...my upload speed for myT 1mb is only 232kbps...anyone can confirm this??

Max upload on all MyT packages is 384Kbps which is max you can get on ADSL

@Anti-zorang rasi: where do you live? just tell me which region and will try to prioritise for FTTC deployment, if you could survey how many would like MyT but can't get as well.. when you have some free time!

carrotmadman6 said...

@Sab
Those not eligible for TV? Upgrade to a MyT 1Mbps+TV while paying for non-existent TV channels?

One more thing. ADSL Home 1Mbps users? "Downgraded" to MyT 1Mbps+TV I guess...

carrotmadman6 said...

***

http://orangemauritiusfail.info/

***

Hopeful Customer said...

@sab... I've already sent a request to MT for a test... will get a reply today. From my ADSL application form dated 1 and a half years ago, I see that the attenaution was 42.6 dB... pfff... just on the borderline.. you guys should have been more flexible... :D

sab said...

@carrotmadman6: ADSL = internet, MyT = internet+TV

You are not eligible to TV, you cannot be upgraded until you become eligible (FTTC).

sab said...

@ Hopeful Customer: your line attn/SNR varies. you could do another test at another time and it's less that 42dB: that's when we take in your application :-). pity you can't give me your no. here..

Anti-zorang rasi said...

@sab
Thanks for caring about my condition with Zorang. :)
So I'm in GRNW. There is already five MyT customer in my street (also dont get TV option), There is three ADSL customer cause MT said they were not eligible for MyT and there is about 10-15 MyT users up to 500mts around my house.I've walked around with my wifi phone and found a few liveboxes. :)
Where is my DSLAM then? pointe aux sables? la tour Koenig? Pailles? according to my attenuation @Antish said I must be more than 3.5KM from it. :(
Three years I'm a MyT customer, the number of customers around here have grown BUT MT haven't don't anything. How can we not be priority to their eyes?

Ok Sab, see what you can do. I would be very much grateful :)

Oh thanks also for clarifying things about the 'Promo' that will be available for pre-march2009 MyT customer. so, concerning my condition, can I go for this one? and get 1Mb even if I can't get TV? what should I do? who should I call?

carrotmadman6 said...

@Anti-zorang rasi
It seems you can't upgrade cos you can't have TV. You'll have to wait until you have FTTC...

It would be great if we could have 1Mbps ADSL (which worked perfectly until 3 days ago). However, that doesn't seem to fit in MT's blood-sucking scheme.

Sailesh said...

@ sab

can you send me a mail from your email address, i would like to ask you something, i got your phone number but hesitated to call you

my email : sailesh@myt.mu

thanks in advance :)

Anti-zorang rasi said...

@Carrot
:(
indeed. Heavy blood suckers. lol
So I can't do anything for now? I will still be paying Rs848 for a 512k? I can't upgrade. i can't do anything.
wtf !!!!!!!
Will need to wait for when they decide to implement the FTTC around here. which can take a few monthsssss to a year.

Sailesh said...

@ Anti-zorang

Your phone number starts with 234XXXX ??

carrotmadman6 said...

@Anti-zorang rasi
You'll be automatically downgraded to ADSL 512K. Sab can confirm this?

Hopeful Customer said...

@sab.. that explains why some of my neighbours have MyT.. and even some friends who live in Verdun but further away from the DSLAM have got MyT... pffffff...

Anti-zorang rasi said...

@Carrot
WHAT??? why will I be on ADSL? what will happen? they will take the MyT box and give me an ADSL router? I need the livebox cause of the wifi. I only use wifi. I almost had never connected a RJ45 to that livebox. lol.

@Sailesh
My phone num is 208XXXX. very old line. I think the copper cable itself is way oxidized. must be around 15years.

Anti-zorang rasi said...

@carrot

Note that I can get near 2Mb on local site and youtube. which is kinda good somewhat. But with the adsl i will not get that, right???

are you also gonna get downgraded to adsl?

@sab
how can I contact you?

Antish__ said...

@zorange

if you downgrade to adsl they will give you their new beetel modem which has wifi in it..Dont worry..Also try to tell mt to replace all the copper wires from your house till the pole..Just give them a call..and tell them you get frequent disconnections.

@sab-hey dude can you get a a 4mb or 2mb my,t login-i got one which was working but MT blocked it :(

Phil said...

@sab
1) My Débit descendant is 6136 Kb/s. I could download a file at 4Mb/s while my TV was off. I understand TV uses 3Mb/s. Does it mean that if my TV is on, I won't be able to download at more than 3136kb/s?

2)Great that Orange is planning to deploy FTTH. Any idea when deployement will start?

As mentionned above, I am planning to bury a new hi quality phone cable between my house and the telephone pole; I am now thinking of burying a spare orange polyconduit that I can later use for the fiber...

Vik said...

@Sab

Can you please check the status of my upgrade from 2M to 4M. Coz Myt support tells me they have done the 4Mega upgrade from their end while I have not found the speed to increase even by 50KB/s. I still download between 200-225KB/s i.e. 2Mega.

I live in Quatre Bornes. Is there a upgrade issue in Q Bornes for 4 Mega?
thanks a ton.

Antish__ said...

hey vik..can you please add me on msn: linedsubset@live.com

i need to tell you something..

Anti-zorang rasi said...

so now what?
How would I get to ADSL? They do it themselves? How much is it?
what are the differences ADSL 512/MyT 512?

Should I say yes or no?
Do I need to pay for that wifi beetel?

Damn zrange pori !!

Hopeful Customer said...

@Anti-zorang rasi...

The big difference is that you dont get 2mbps local speed with ADSL..

Antish__ said...

@zorange-you dont need to pay for the wifi modem--well you wont be getting the 2mb local as said by Hopeless Customer :)

Anonymous said...

hello...u said ADSL users cant have double speed because they use ADSL not ADSL2+
bt i have a modem provided by MT which is a ADSL2+ modem.

beetel 220BX1

explanations????

Hopeful Customer said...

@Anonymous... same question I asked..I also have the Beetel 220BX1... and Orange does have ADSL Business which goes upto 2MBps...

Antish__ said...

Hopeful Customer-you wont be getting the 2mb local because its mt which controls your speed..its for my.t only..

Hopeful Customer said...

@Antish.. no.. the only point I was making was that ADSL speed could have been doubled...

Mediatek said...

Etat de la ligne ADSL Opérationelle
Standard ADSL G992_1_A
Débit montant 384 Kb/s (Fast[LP1] )
Débit descendant 4096 Kb/s (Fast[LP1] )
Atténuation Terminaison locale : 17.0 (dB)
Terminaison distante : 13.5 (dB)
Marge SNR Terminaison locale : 18 (dB)
Terminaison distante : 22 (dB)
Nombre de HEC 0
Logiciel 0xe200314
Compteur 15 min ES 0
Erreurs de CRC 2
Compteur 1 jour ES 0


This is my livebox stats...Can somebody explain the Erreurs de CRC? Is it bad? Should I phone myT? Also can someone check if anything on my stats is ok?

Thank you

jens said...

@sab

How to migrate from my ADSL home 1MB to my.T 2MB ?
Do i need to go to an orange shop and cancel my ADSL or simply fill in the online application form?

next, can you indicate the new price of ADSL home 1MB.
and if i'm not satisfied with the service of my.T can i switch back to my ADSL home 1MB?

thanks.

Sailesh said...

@ sab
i tried calling you several times today on the numb u gave me but the numb isn't in use :(

Vik said...

@Antish

I have emailed you my details. You can get back to me there.

Cheers

Sailesh said...

@ Hopeful Customer
@ Anonymous

Guys your modem can support ADSL2+ but your line isn't adsl2+ , its just ADSL , and if your distance is over 3.5Kms from the Exchange zone, then you cannot have ADSL2+ and this is one of the reason you don't have myt or higher speed adsl, in short if u live within 3.5Kms of the exchange, then you are eligible for high speed internet aka 2Mbps and higher. Hope this helps

Sailesh said...

@ Vik
add me on MSN : s4ilesh@gmail.com

Tushal said...

Paying Rs150 more to have rubbish channels. Well, that's a first.

@Carrot--> I'm still undecided. Will I upgrade to myT option or not. Anyway, I'm considering legal advice in the next coming days since my internet price hasn't decrease nor has my speed double. It will be fun for Orange Mauritius. :D

carrotmadman6 said...

TO ALL!!!

Re-read all the 199 comments before asking questions that have already been answered.

Thanks! Enjoy being raped by Orange Mauritius!

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